Rostery

The mobile app

Incidents

Shift → Incident6 steps
Written by Fahid Safdar, Founder & Product, Rostery · Checked

Reporting something that went wrong, from the phone, while it is still fresh.

Step by step

  1. 1

    Open the shift and tap Incident under During this shift, or Report incident on Home.

    Incidents, step 1
  2. 2

    Under What happened, describe it in their own words: what happened, who was involved, and how the person is now.

    Incidents, step 2
  3. 3

    Tap Write it up as an NDIS report for an AI draft of the same account. Use draft swaps it in; their own words are kept, so Restore my words brings them back.

    Incidents, step 3
  4. 4

    Under What did you do straight away?, say what they did. The chips — Called 000, First aid given, Supervisor called, Family told — add those words for them.

    Incidents, step 4
  5. 5

    Fill in When and where, then Type and severity. Category 4 or 5 tells them to call their supervisor now, with a button that rings them.

  6. 6

    Tap Submit report. It arrives on the Incidents screen on the web for assessment and investigation.

    Incidents, step 6

The screen

Incidents in Rostery
Incidents as it appears in Rostery.

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