The NDIS app for support workers

Most providers are live within 1–3 business days. Our onboarding team imports your client and staff data, configures your price book to the current NDIS Support Catalogue, sets up your payroll rules to match your SCHADS Award classification, and trains your team via video call. No technical skills required. We also offer a white-glove migration service for providers switching from ShiftCare, Brevity or Lumary.

Most providers are running within days rather than weeks. Rostery includes a self-service migration tool that reads exports from other care systems, maps the columns with AI assistance, resolves participant and staff relationships, and lets you dry-run the whole import and undo it before committing.

Rostery imports participants, staff, shifts, notes and funding from spreadsheet or CSV exports produced by other NDIS care systems, including ShiftCare, Brevity and Lumary. Column mapping is suggested automatically, and every import can be dry-run and reversed.

Yes, on both iOS and Android. Support workers see their roster, clock in and out with GPS verification, write progress notes, log incidents and submit timesheets from their phone, and stay signed in between shifts rather than logging in each time.

Yes. Book a live demo with a Rostery specialist who will walk through your specific workflows and answer detailed questions about how the platform handles your participant types, funding mixes and rostering complexity. We can run it on your own rosters and funding so you see the real thing, not a canned tour — including the AI features, eMAR and the full mobile app.

Starter: email and chat support (Mon–Fri, 8am–6pm AEST), same-day response SLA. Growth: phone support added, priority queue, monthly account review call. Enterprise: dedicated account manager, 4-hour response SLA, quarterly business reviews, on-site training available. All plans: comprehensive help centre with 200+ articles and video walkthroughs. We also run a weekly live Q&A webinar for new providers.