Simple, transparent NDIS software pricing
No hidden fees. No lock-in contracts. Cancel anytime.
Need 50+ staff or custom requirements?
We work with large NDIS providers to build tailored packages — custom integrations, dedicated onboarding, SLA-backed support, and volume pricing.
Talk to SalesCompare the plans
All prices are in Australian dollars per month, excluding GST. Paying annually brings the effective monthly price down to the figure in brackets. Every plan includes SCHADS award interpretation and the official NDIS price book — the tiers differ by capacity, not by whether the compliance works.
| Plan | Starter | Growth | Scale |
|---|---|---|---|
| Price per month | $199($166 billed annually) | $499($416 billed annually) | $999($833 billed annually) |
| Best for | For new and small providers finding their feet | For established providers scaling their operation | For multi-site providers and larger teams |
| Up to 25 active participants | ✓ | — | — |
| Up to 15 staff accounts | ✓ | — | — |
| 1 branch / location | ✓ | — | — |
| NDIS price book (2025-26 official catalogue) | ✓ | ✓ | ✓ |
| SCHADS pay groups & allowances | ✓ | ✓ | ✓ |
| Mobile app (iOS & Android) | ✓ | ✓ | ✓ |
| Participant & family portal | ✓ | ✓ | ✓ |
| Visual scheduler & rostering | ✓ | ✓ | ✓ |
| Participant records & care plans | ✓ | ✓ | ✓ |
| Timesheets & approvals | ✓ | ✓ | ✓ |
| NDIS billing & invoicing | ✓ | ✓ | ✓ |
| Document management & expiry alerts | ✓ | ✓ | ✓ |
| Incident reporting | ✓ | ✓ | ✓ |
| Staff messaging | ✓ | ✓ | ✓ |
| Leave requests & approvals | ✓ | ✓ | ✓ |
| Reporting hub | ✓ | ✓ | ✓ |
| Job board for open shifts | ✓ | ✓ | ✓ |
| GPS clock-in / EVV | ✓ | ✓ | ✓ |
| Full SCHADS payroll engine | ✓ | ✓ | ✓ |
| Up to 75 active participants | — | ✓ | — |
| Unlimited staff accounts | — | ✓ | ✓ |
| Up to 3 branches | — | ✓ | — |
| eMAR medication management | — | ✓ | ✓ |
| 14 AI features | — | ✓ | ✓ |
| Qualification smart-matching | — | ✓ | ✓ |
| Forms engine (NDIS templates) | — | ✓ | ✓ |
| Service agreements & e-signature | — | ✓ | ✓ |
| Shift automations & SMS reminders | — | ✓ | ✓ |
| Up to 200 active participants | — | — | ✓ |
| Up to 10 branches | — | — | ✓ |
| Group & SIL services | — | — | ✓ |
| AI scheduling assistant | — | — | ✓ |
| Custom roles & permissions | — | — | ✓ |
| API, webhooks & MCP server | — | — | ✓ |
| Multi-site facility register | — | — | ✓ |
Enterprise. For groups, franchises and multi-entity providers Pricing is quoted rather than listed, because it depends on entity count and how the group reports.
Pricing questions
What providers ask before they commit — answered plainly.
How much does Rostery cost?
Rostery costs $199, $499 or $999 per month in Australian dollars, excluding GST. Starter is $199/month for up to 25 active participants and 15 staff, Growth is $499/month for up to 75 participants with unlimited staff, and Scale is $999/month for up to 200 participants. Paying annually gives two months free. Enterprise pricing is quoted for multi-entity groups and franchises.
Does Rostery charge per user or per participant?
Rostery charges a flat monthly plan price with a participant limit, not a per-user fee. Growth and Scale include unlimited staff accounts, so adding support workers never increases the bill. If you exceed your plan participant limit you can add capacity at $4 per participant per month rather than moving up a tier.
Does Rostery offer a free trial?
Rostery does not offer a self-serve free trial. Instead the team runs a demo on your own scenarios — your participants, your award interpretation, your claiming process — so you see the system doing your actual work rather than a sample dataset. Demos are booked at rostery.com.au/contact or on +61 468 447 062.
What add-on modules does Rostery offer and what do they cost?
Rostery has five add-on modules priced per month: Plan Management at $299, Aged Care (Support at Home) at $349, Support Coordination at $249, AI Receptionist at $199 including 500 minutes, and Reputation and Google Reviews at $79. Each is a separate service with its own workflows and can be added or removed at any time on any plan.
What happens to my data if I cancel?
You own your data — always. On cancellation, you can export all data (clients, staff, shifts, billing, incidents, care plans, documents) in standard CSV and PDF formats. We retain your data for 90 days post-cancellation to give you time to complete any outstanding NDIS claims or audits, then securely delete everything. We will never hold your data hostage or charge an export fee.
Can I manage multiple NDIS organisations from one account?
Yes. The Multi-Org feature lets you run multiple registered NDIS entities from one Rostery login. Each organisation has separate participant and staff pools, separate billing, and separate reporting — while the group owner can view consolidated dashboards across all entities. Ideal for franchises, disability service groups, and providers operating in multiple states with separate ABNs.