Rostery

People

Client Communication

Client profile → Communication5 steps
Written by Fahid Safdar, Founder & Product, Rostery · Checked
How to review progress notes · 1:08Watch on YouTube Care & Quality playlist

The record of contact with this participant and the people around them — what was sent, when, and by whom. It matters at review, and it matters if anything is ever disputed.

Step by step

  1. 1

    Open the participant and click the Communication tab.

    Client Communication, step 1
  2. 2

    Read the history in date order.

  3. 3

    Log a new contact.

    Client Communication, step 3
  4. 4

    Record what it was about and what was agreed. The useful record is the decision, not the pleasantries.

    Client Communication, step 4
  5. 5

    Save.

The screen

Client Communication in Rostery
Client Communication as it appears in Rostery.

Did this answer your question?

If not, talk to us — we answer from Australia, in business hours.