What is PRODA?

Also known as: Provider Digital Access

PRODA is the Australian Government’s identity verification service used to access provider portals, including the NDIS myplace provider portal and Services Australia systems. Each person has an individual PRODA account with two-factor authentication, linked to the organisations they act for.

PRODA accounts are personal and must not be shared. Access to an organisation’s portal is granted by linking a person’s PRODA account to the organisation and assigning a role.

Because PRODA identities are individual, offboarding a staff member includes removing their organisation link — an easily missed step that leaves a former employee with portal access.

Related terms

PACEPACE is the NDIA’s newer computer system for administering participant plans and provider payments, progressively replacing the older portal. Under PACE, participants nominate providers ("my providers") for particular support types, and providers see plan and budget information for participants who have endorsed them.Bulk payment requestA bulk payment request is the CSV file a registered NDIS provider uploads to the myplace portal to claim for many supports at once. Each row carries the participant’s NDIS number, the support item number, service dates, quantity and price. The NDIA validates the file and returns a result per line.NDIAThe NDIA is the Commonwealth agency that administers the NDIS. It assesses eligibility, approves participant plans and budgets, sets the price limits providers may charge, and pays claims submitted by registered providers. It is distinct from the NDIS Quality and Safeguards Commission, which regulates provider conduct.

More in Claiming & finance

NDIS Price Guide Support item number Remittance advice ABA file

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SCHADS interpretation, NDIS price-guide validation, claiming and the evidence an audit asks for — built for Australian providers.

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