What is Remittance advice?

A remittance advice is the statement issued when a payer settles invoices, listing which invoices were paid, the amounts, and any adjustments. In the NDIS, providers receive remittance from the NDIA for agency-managed claims and from plan managers for plan-managed invoices, and use it to reconcile payments against what was claimed.

Reconciliation is where under-payment is actually detected. A claim that paid at a lower amount than submitted, or paid for fewer units, is visible only by matching the remittance line against the original claim line.

Remittance formats vary between plan managers, which is why any serious reconciliation process needs both an automated match and a way for a person to reconcile by hand when a file cannot be read.

Related terms

Bulk payment requestA bulk payment request is the CSV file a registered NDIS provider uploads to the myplace portal to claim for many supports at once. Each row carries the participant’s NDIS number, the support item number, service dates, quantity and price. The NDIA validates the file and returns a result per line.Plan managementPlan management is where a registered plan manager holds and pays a participant’s NDIS funding on their behalf. The plan manager receives provider invoices, checks them against the participant’s budget and the price guide, claims from the NDIA, and pays the provider — while the participant keeps full choice of provider.ABA fileAn ABA file is the fixed-width text format Australian banks accept for batch payments. A plan manager or provider generates one to pay many provider invoices or staff wages in a single upload. Each record carries BSB, account number, amount and lodgement reference, with a total record the bank checks against.

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