What is NDIS Price Guide?

Also known as: NDIS Support Catalogue, Pricing Arrangements and Price Limits

The NDIS Price Guide, published with the Support Catalogue, sets the maximum prices registered providers may charge for each support item. It is updated at least annually, usually effective 1 July, and defines item numbers, unit types, price limits by state grouping, and the rules for cancellations, travel and non-face-to-face time.

The Price Guide is a set of maximums, not fixed prices — a provider may charge less, and agency-managed claims cannot exceed the limit. Some items are priced differently for remote and very remote regions.

The companion Support Catalogue is the machine-readable list of item numbers used for claiming. Provider systems should hold the current catalogue and validate every invoice line against it, because a claim above the limit is rejected rather than trimmed.

Mid-year updates happen. A price book that was loaded once at go-live and never refreshed is a slow, silent source of rejected claims.

Related terms

Support item numberA support item number is the code identifying a specific NDIS support for claiming, in the form 01_011_0107_1_1. It encodes the support category, the item, and the registration group. Every claimed line must carry a valid item number that matches the support actually delivered and sits within the participant’s funded budget.Bulk payment requestA bulk payment request is the CSV file a registered NDIS provider uploads to the myplace portal to claim for many supports at once. Each row carries the participant’s NDIS number, the support item number, service dates, quantity and price. The NDIA validates the file and returns a result per line.Core SupportsCore Supports is the NDIS budget category funding everyday assistance: personal care, help with household tasks, community participation, transport, and consumables. It is the most flexible category — funding generally moves freely between most Core support items — and it is where the majority of a typical participant’s plan sits.Provider travelProvider travel is the claimable cost of a support worker travelling to deliver a support. The NDIS treats it as two separate things: labour cost, being the worker’s time in transit, and non-labour transport, being the running cost of the vehicle claimed per kilometre. They use different support items and different rules.

More in Claiming & finance

Remittance advice ABA file PRODA PACE

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