Support at Home funds a package, not a roster. Part of that package is care management itself, and part is services purchased from other suppliers — both of which draw on the participant’s budget and both of which need to be visible before they are spent.
Aged care purchase orders — how it works
Care management activity is recorded against the funding record with its type and date, so the care-management component of the package is evidenced rather than assumed. Care plans hold the services a participant is assessed for, with planned frequency and quantity.
Purchase orders commit funds to a supplier for a service type, with an allocated amount and what has been utilised against it. Supplier invoices are matched to the purchase order they belong to, so what a supplier bills is checked against what was authorised rather than against a memory.
Why it matters for NDIS providers
Package management is where aged-care providers most often lose control of a budget, because commitments are made in conversations and discovered in invoices. A purchase order turns a commitment into a record before the invoice arrives.
- Care management is evidenced: the activity funded by the package is recorded, not assumed.
- Commitments before invoices: a purchase order records what was authorised before a supplier bills for it.
- Invoices matched to authority: supplier invoices are checked against the order they belong to.
What's included
- Care management activities. Assessment, coordination, review and contact recorded against the funding record.
- Care plans and items. The services a participant is assessed for, with planned frequency and quantity.
- Purchase orders. Funds committed to a supplier with allocated and utilised amounts.
- Supplier invoices. Invoices matched against the purchase order that authorised them.
- Provider register. The suppliers you purchase from, with their contacts and details.
Who it's for
Care managers responsible for a participant’s package rather than only their roster, and finance staff reconciling supplier invoices against what was actually authorised. It suits providers who broker a meaningful part of their services from other suppliers.
Getting started
Care Management & Purchase Orders is included in your Rostery plan and works the moment your data is in — there is no separate module to buy or set up. Book a demo and we will show it on your own workflows, and use Rostery's “Smart Switch” data migration to bring your existing clients, staff, shifts and notes across from your current software in minutes.
Terms used on this page
Related capabilities
Source
The rules this feature works to are set by Department of Health and Aged Care — Support at Home, which is the authority on them and is updated more often than any page here.
