What is Roster of care?
Also known as: RoC
A roster of care is the modelled weekly staffing pattern for a Supported Independent Living household, used to quote each participant’s SIL funding. It sets out the shifts required, their times and ratios, and how overnight support is provided, and forms the basis of the amount the NDIA approves.
The roster of care is a funding document before it is an operational one. It states what support the household is funded to receive, apportioned between participants where a worker is shared.
Drift between the modelled roster and the delivered roster is the central risk in SIL. Where actual staffing has increased without a quote variation the provider absorbs the cost; where it has decreased, the provider is claiming for support it is not delivering.
Related terms
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Rostery handles this in practice
SCHADS interpretation, NDIS price-guide validation, claiming and the evidence an audit asks for — built for Australian providers.
