Support workers travel between participants and on community access, and that travel needs to be reimbursed fairly. Rostery captures mileage per trip so reimbursement is accurate and easy to administer.
Mileage tracking — how it works
Workers record the kilometres for trips through the app, and that data is captured against the relevant shift. With per-trip records in one place, calculating reimbursement and flowing it through to pay is straightforward rather than a paper exercise.
Why it matters for NDIS providers
Reimbursing travel from memory or rough estimates leads to disputes and either over- or under-paying. Accurate per-trip capture is fairer for workers and cleaner for finance.
- Accurate reimbursement: kilometres are captured per trip, not estimated.
- Less paperwork: workers log travel in the app they already use.
- Cleaner finance: mileage data is ready for reimbursement.
What's included
- Per-trip capture. Record kilometres for each trip rather than estimating after the fact.
- In the carer app. Workers log travel where they already manage their shifts.
- Accurate reimbursement. Fair, consistent travel pay based on real distances.
- Less admin. Removes paper mileage logs and manual tallying.
- Cleaner records. Per-trip data is ready to flow into reimbursement.
Who it's for
Mileage Tracking suits Australian NDIS, disability and aged-care providers of every size — from solo coordinators to multi-site organisations running multiple registered entities. Finance teams, support workers and managers all work from the same live data across the Rostery web dashboard and the carer mobile app, so nothing falls through the cracks between the office and the field.
Getting started
Mileage Tracking is included in your Rostery plan and works the moment your data is in — there's no separate module to buy or set up. Book a demo and we will show it on your own workflows, and use Rostery's "Smart Switch" data migration to bring your existing clients, staff, shifts and notes across from your current software in minutes. Our team can walk you through your specific participant types, funding mix and rostering complexity in a quick demo.
Terms used on this page
Related capabilities
Source
The rules this feature works to are set by Fair Work Ombudsman — SCHADS Award summary, which is the authority on them and is updated more often than any page here.